FAQ
- (775) 564-7580
02.
Frequently Asked Questions
Got Questions? We’ve Got Answers!
01.
General Questions
First, turn off the main water supply to prevent further damage. Then, shut off any electrical connections near the affected area if necessary. Contact us immediately, and we’ll send a plumber as soon as possible.
If you detect a gas smell, turn off the gas supply immediately, open windows for ventilation, and leave your home. Do not use electrical appliances or open flames. Call your gas provider or a licensed plumber for an inspection.
Yes! We provide plumbing services for both homes and businesses, including repairs, installations, and maintenance.
Absolutely! Our plumbers are fully licensed, insured, and highly trained to handle all types of plumbing issues safely and efficiently.
While some minor installations, like replacing a showerhead, can be DIY projects, more complex installations should be handled by a professional to avoid leaks, code violations, and potential damage.
Response times vary based on location and urgency, but we strive to provide same-day service whenever possible. For emergencies, we prioritize immediate dispatch.
Repairs & Installations
If you notice inconsistent water temperature, rust-colored water, strange noises, or leaks around your water heater, it may be time for a replacement. Our team can inspect it and recommend the best solution.
Common signs of a hidden leak include increased water bills, damp or moldy spots on walls or ceilings, musty odors, and low water pressure. If you suspect a leak, we offer leak detection services to pinpoint the problem.
Absolutely! Low water pressure can be caused by clogged pipes, leaks, or problems with the municipal water supply. We’ll diagnose the issue and get your water pressure back to normal.
If your home has old galvanized, copper, or corroded pipes, it may be time for a replacement. Signs of failing pipes include frequent leaks, rusty water, and reduced water pressure. We can assess your plumbing and recommend the best course of action.
03.
Drain Cleaning & Clogs
Recurring clogs can be a sign of a bigger issue, such as a blockage in your main sewer line. We offer professional drain cleaning services to clear stubborn clogs and prevent future buildup.
We don’t recommend them. Chemical drain cleaners can damage your pipes over time and may not fully clear the blockage. A professional drain cleaning service is a safer and more effective solution.
03.
Pricing & Payments
Pricing depends on the complexity of the job, materials needed, and labor involved. At Mayou Plumbing Solutions LLC flat rate pricing is utilized. We always provide an upfront estimate with multiple options before starting any work, so there are no surprises.
We accept cash, checks, and all major debit / credit cards.
Need more answers? Give us a call—we’re here to help!
